Temple Index of Functional Fluency (TIFF©)

This award winning tool gives individuals, teams and organisations insight into how effectively energy is being used in the sense that behaviour is beneficial to self and others and goals that truly matter are being achieved.

TIFF© - in the form of an online questionnaire and a one-to-one feedback session with a licenced TIFF© Provider - is now used in personal and professional development by leaders, managers, consultants, coaches, counsellors, mentors, teachers and psychotherapists to raise morale, develop emotional literacy and empower behavioural change. Functional Fluency is becoming recognised as a potent way for people to take charge of their own behaviour and build positive and enabling relationships at work, at home and at play.

Functional Fluency and the related TIFF© tool are unique amongst personality and behavioural instruments. Many other instruments lay emphasis on personality and the different working and communication styles people have developed. Functional Fluency assumes that every healthy person, regardless of their personality structure, can make use of effective behaviour in the sense that it is appropriate for the situation and the objectives one wants to achieve. The challenge for each of us is to go through life in our own unique way, to enter into effective relationships with others, to give guidance and direction to ourselves and others, and to care for ourselves and others.
What Functional Fluency has, which no other behavioural instrument has is Accounting!
Being in touch with the here and now is key. If communication and collaboration isn’t going well, the Functional Fluency approach will give you tools to find the causes, overcome obstacles within yourself and re-establish fluent communication and collaboration.

TIFF© Providers are the key to the people development process. They have completed training and become certified to use TIFF© as a tool in their professional practice. Our TIFF© Providers are coaches, trainers, consultants, counsellors, teachers, mentors, mediators and psychotherapists. Whatever your challenge, we are able to connect you with TIFF© Providers who will offer a service tailored to your needs.

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Transformation stories

During the TIFF Feedback my client could really put words to what she was living: where she was effective, where she was losing energy, what she needed! After choosing some new behaviours she found more energy to be creative. It was wonderful to see the transformation!

Valérie Cionca

TIFF Provider & Connector, Switzerland

We appreciate its power and relevance to coaching in that Functional Fluency creates options for new useful behaviour by bringing the unconscious into awareness. Your presentation had me engaged and stayed with me. In the days after I found myself asking in moments of challenge - I wonder what modes of behaviour I am using now? What shifts might be helpful would I want to make?

Alex van Oostveen for COMENSA Western Cape, South Africa

I particularly appreciated the attentiveness and commitment of the trainers and the supervision was invaluable. The course has helped me look at my own behaviour – when I act effectively and when I lose my energy. I have gained a valuable tool to work with professionally.

Agnieszka Woś-Szymanowska

Business Consultant, Poland

Become the best version of yourself in all your roles and make the world a better place. Thrive at life!

Frequently asked questions

  • Is Functional Fluency the same as TIFF©?

    No. Functional Fluency is the model, the basis, created by Susannah Temple. Extremely valuable for individuals and professionals, for anyone who wants to work effectively with others without wasting energy. But to gain insight into yourself, we recommend you complete a TIFF© questionnaire which you can discuss with your TIFF© Provider. TIFF© is an abbreviation for Temple Index of Functional Fluency.

  • How do I know TIFF© is a valid and reliable tool/instrument?

    The TIFF© (Temple Index of Functional Fluency) is an academically researched and international award-winning personal development and coaching and mentoring tool based on the Functional Fluency Model. Supported by an accredited international network TIFF© has been used with great success both face-to-face and online for more than 15 years.



  • Do I need to be accredited to use TIFF©?

    No. However you must be guided through the full TIFF© process with a certified TIFF© Provider. To find out more about how Functional Fluency and TIFF© can help the continuing professional development of your organisation’s leaders and teams, please visit the Organisations page on this website.



  • How do I become a licensed TIFF© provider?

    To become a licensed provider you need to attend a TIFF© Provider Licensing Training (TPLT) course. For more information please visit the Certifications  page on this website.

  • How much does a TIFF© cost?

    As each client’s situation is unique we don’t operate a one-size fits all approach to TIFF© feedback sessions. Prices vary depending on organisationa l/ individual needs and volume of orders. To learn more, please contact us .

  • What languages is TIFF© available in?

    The questionnaire is currently available in English, Dutch, German, French, Papiamentu and Turkish.


Your Personal TIFF Experience

A great way to start getting to know Functional Fluency is through your own personal "TIFF Experience". This process really puts the "personal" back into "personal development".

You can choose a licenced TIFF provider, who you feel you can connect with. This person will provide you with a link to fill in a TIFF questionnaire online in your own time. The result of this will be a snapshot of your patterns of social behaviour. In a collaborative one-on-one feeback session, your TIFF provider will support you in making sense of your behavioural profile and provide guidance for how to use this information.

Try it out and, if you like, let us know what happens next!

Find a Provider

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