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FAQ

General Questions

  • Can I work with Functional Fluency if I don't use TIFF (with questionnaire)?

    Yes, anyone can use the Functional Fluency Model to learn to examine and make sense of their own behaviour and find ways to change it, if they wish to. Our starter pack can help you start out on your own and we provide further support with the course Introduction to Functional Fluency. If you are inspired to use the Functional Fluency model in your work with clients or colleagues, you are free to do so. With our Introduction to Functional Fluency Train the Trainer course,  we offer further support and material that can be used in various contexts.

  • I'm not getting the best out of my team as a leader. How can Functional Fluency help me?

    By learning about Functional Fluency on a personal level you will see your own patterns of behaviour more clearly and recognise where you are more or less effective . You will understand how you trigger reactions or responses in others. As a consequence, you will be able to choose what to keep doing and which new behaviours to try out. This will be to your benefit and to that of your team.

    In the next step, you'll be able to introduce Functional Fluency to your organisation, inspiring and motivating others to work well together and with you. This will help employees and teams to:

    • Take responsibility for their actions
    • Feel happy with themselves
    • Cooperate better
    • Experience greater peak performance
    • Bring a ‘can-do’ attitude to every area

    If you want to find out more, get in touch with us!

  • Is Functional Fluency the same as TIFF?

    No. Functional Fluency is the model, the basis, created by Susannah Temple. Extremely valuable for individuals and professionals, for anyone who wants to work effectively with others without wasting energy. But to gain insight into yourself, we recommend you complete a TIFF questionnaire which you can discuss with your TIFF Provider. TIFF is an abbreviation for Temple Index of Functional Fluency.

  • What is a TIFF©?

    The TIFF© (Temple Index of Functional Fluency) is an international award-winning coaching and personal development tool based on the Functional Fluency Model. It consists of an online questionnaire and (after completion) a one-to-one collaborative feedback session with a TIFF© Provider. The outcome is a unique, co-created profile, with discussion, support and guidance for how to put it to use. The TIFF© process puts the personal back into personal development, boosting morale, emotional literacy, self-motivation and informing behavioural change. TIFF© can help us see clearly how people behave, where they focus their energy and how effectively they do that. The self-awareness, interpersonal skills and understanding gained from TIFF© enhances people’s abilitiy to build relationships effectively and make better decisions. 

  • What makes TIFF© different from other profiling tools?

    The TIFF© feedback process involves the client exploring their personalised profile with their licensed TIFF©  provider. It is not a personality test and the feedback is not computerised. There is no typecasting or categorising of people. Through our accredited online courses – the four main Functional Fluency and TIFF© training programmes – helping professionals around the world are able to use Functional Fluency and the TIFF© personal self development tool, so they can pass on the benefits to their clients through meaningful individual encounters.

     

  • Where are TIFF© Providers located?

    There are TIFF© Providers in the UK, the Netherlands, Germany, Switzerland, Poland, South Africa, India, Brazil, Australia and in the Caribbean. To find out more please visit the People page on this website.



Questions for Practitioners

  • How do I become a licensed TIFF© provider?

    To become a licensed provider you need to attend a TIFF© Provider Licensing Training (TPLT) course. For more information please visit the Certifications  page on this website.



  • What are the conditions of maintaining my license?

    All participants who sign up for and complete the TIFF© Provider Licensing Training (TPLT) automatically receive a one year FFI Standard Membership when they qualify. For those TIFF© Providers who would like to expand their scope as practitioner, renew or sign up for an extended membership, there are two further enhanced annual membership upgrade options available. For more information please visit the Memberships page on this website.



  • What languages is TIFF© available in?

    The questionnaire is currently available in English, Dutch, German, French, and Papiamentu. 

     

  • What qualifications do I need to become a TIFF© Provider?

    You will need three years relevant experience in a helping or managerial profession (for example coaching, counselling, consulting, training, mentoring, psychotherapy) and a basic knowledge of Transactional Analysis (TA). For those without any prior knowledge of TA, on which the Functional Fluency model is based, a short separate course can be provided for an additional charge. For more information please visit the Training Program on this website.



Questions for respondents

  • How long does it take to complete the questionnaire?

    Completion of a TIFF© questionnaire takes around 20 – 30 minutes. Learning about the Functional Fluency model and individual feedback on the TIFF© Profiles incl. planning for personal development with a TIFF© Provider takes 1.5 – 2 hours per person. To find out more about TIFF© coaching for leaders and teams, please visit the Organisations page on this website.

     

  • Will my profile change over time?

    Yes, since your TIFF Profile is only a snapshot of your behaviour at a particular point in time, your profile will change over time, depending on your current circumstances, stress levels and the behavioural choices you are making at that time. It can be useful, for example, to compare your profile from the beginning of a coaching process to the one you get at the end of your coaching process. This can help you reflect on the behavioural changes you have made and the effect these changes have had on you and those you interact with.

     

Questions for Organisations

  • Do I need to be accredited to use TIFF©?

    No. However you must be guided through the full TIFF© process with a certified TIFF© Provider. To find out more about how Functional Fluency and TIFF© can help the continuing professional development of your organisation’s leaders and teams, please visit the Organisations page on this website.

     

     

  • How do I know TIFF© is a valid and reliable tool/instrument?

    The TIFF© (Temple Index of Functional Fluency) is an academically researched and international award-winning personal development and coaching and mentoring tool based on the Functional Fluency Model. Supported by an accredited international network TIFF© has been used with great success both face-to-face and online for more than 15 years.

     

     

  • How much does a TIFF cost?

    As each client’s situation is unique we don’t operate a one-size fits all approach to TIFF© feedback sessions. Prices vary depending on organisationa l/ individual needs and volume of orders. To learn more, please contact us .



  • I'm not getting the best out of my team as a leader. How can Functional Fluency help me?

    By learning about Functional Fluency on a personal level you will see your own patterns of behaviour more clearly and recognise where you are more or less effective . You will understand how you trigger reactions or responses in others. As a consequence, you will be able to choose what to keep doing and which new behaviours to try out. This will be to your benefit and to that of your team.

    In the next step, you'll be able to introduce Functional Fluency to your organisation, inspiring and motivating others to work well together and with you. This will help employees and teams to:

    • Take responsibility for their actions
    • Feel happy with themselves
    • Cooperate better
    • Experience greater peak performance
    • Bring a ‘can-do’ attitude to every area

    If you want to find out more, get in touch with us!

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