Using Functional Fluency can help:
- As a model for mapping patterns of communication
- As a framework for learning how to build positive and effective relationships
- With a focus on what already works well and how to develop it – as in Appreciative Inquiry and Solution Focus approaches.
The Functional Fluency model derives from Transactional Analysis theory. It maps out a range of fundamental social behaviours, and provides a framework for learning how to use energy more effectively by responding more and reacting less.
The Temple Index of Functional Fluency (TIFF©) personal development tool offers practical self-awareness of how to increase functional fluency. It brings self-confidence, an ability to stay grounded under pressure, and skill in tuning in to others with empathy and creativity.
Each unique TIFF Profile is co-created during a feedback session with a licensed TIFF Provider, to fully explore the questionnaire results and prepare an action plan, to acknowledge and further develop strengths and to change those behaviours that are counter-productive.
“I learnt from my TIFF profile that I have many positive strengths, which substantially increased my self-confidence. My negative behaviours came as no surprise to me, and I have already planned how to work on these using the Functional Fluency framework.” (Coaching client)
Jane Hicks ( first posted in 2016)